Privacy Policy

Last updated: April 27, 2026

Resonance ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Resonance dating app.

Information We Collect

Account Information

Name, age, email address, profile photos, bio text, gender, preferences, and collector questions you provide during registration.

Location Data

GPS coordinates collected while the app is in use to enable the fragment drop and collection system. Your precise location is used to place photo fragments and detect when you are near collectible fragments. Location is only tracked while the app is active in the foreground.

Usage Data

In-app activity such as fragments collected, challenges completed, matches made, and messages sent. This data is used to operate core app features.

Device Information

Device type, operating system, and app version for troubleshooting and compatibility purposes.

Photos

Profile photos you upload are stored securely in Firebase Storage. Blurred photo fragments derived from your photos are stored temporarily and expire after 30 days.

Camera & Photo Library Access

The app may request access to your device camera and photo library so you can choose or capture profile photos. Photos are only uploaded to our servers when you explicitly select or take one for your profile; the app does not capture or transmit images in the background.

How We Use Your Information

• To create and manage your account
• To operate the fragment-based matching system
• To display blurred photo shards on the map for other users to discover
• To facilitate challenge flows and chat between matched users
• To send notifications about matches, challenges, and messages
• To enforce our Terms of Service and Community Guidelines
• To improve app performance and user experience
• To detect and prevent fraud, abuse, and policy violations

Information Sharing

Your information is shared only in the following limited circumstances:

• With other users: Your name, age, photos (as blurred fragments and upon match unlocking), bio, and collector question responses are visible to other users as part of the matching process.
• Service providers: We use Firebase (Google) for authentication, data storage, and hosting. Your data is processed through these services under their respective privacy policies.
• Legal requirements: We may disclose your information if required by law, legal process, or government request, or to protect the rights, safety, or property of Resonance, our users, or the public.

Data Storage & Security

Your data is stored using Firebase services (Firestore database and Firebase Storage) with encryption in transit and at rest. We implement reasonable security measures but cannot guarantee absolute security. Profile photos and photo fragments are stored as files in Firebase Storage; profile metadata is stored in Firestore.

Data Retention

• Profile data is retained as long as your account is active
• Photo fragments expire and are automatically deleted after 30 days
• Chat messages are retained as long as both users' accounts are active
• When you delete your account, your profile data, photos, fragments, and chat history are permanently deleted within 30 days

Your Rights

• Access your personal data through your profile
• Update or correct your information at any time
• Delete your account and all associated data
• Opt out of push notifications through device settings
• Request a copy of your data by contacting resonance.support.1975@gmail.com
• Withdraw consent at any time by deleting your account

Location Privacy

Your precise GPS coordinates are used to drop and collect photo fragments. We do NOT:

• Share your exact location with other users (fragment locations have a randomized offset)
• Track your location when the app is not in use
• Build persistent movement profiles or location histories
• Sell or share location data with advertisers or data brokers

Location updates are throttled to minimize unnecessary data collection.

Children's Privacy

Resonance is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a minor, we will promptly delete the account and all associated data.

GDPR Rights (EU/EEA Users)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access — request a copy of all personal data we hold about you
• Right to rectification — correct any inaccurate personal data
• Right to erasure ("right to be forgotten") — request deletion of all your data
• Right to restrict processing — limit how we use your data
• Right to data portability — receive your data in a machine-readable format
• Right to object — object to processing of your personal data
• Right to withdraw consent at any time

To exercise any of these rights, contact resonance.support.1975@gmail.com. We will respond within 30 days.

CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides additional rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt out of the sale of personal information — we do NOT sell your data
• Right to non-discrimination for exercising your CCPA rights

To submit a request, contact resonance.support.1975@gmail.com.

Third-Party Services

Resonance uses the following third-party services that may process your data:

• Firebase Authentication (Google) — account sign-in
• Cloud Firestore (Google) — app data storage
• Firebase Storage (Google) — photo and fragment storage
• Expo / React Native — app framework and push notifications

Each of these services has its own privacy policy. We encourage you to review them.

Consent Record

When you accept these terms, we store a tamper-proof record of your consent including your user ID, email address, the version of the terms you accepted, and the date and time. This record is retained even if you later delete your account, as required for legal compliance. You may request a copy of your consent record at resonance.support.1975@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through in-app notifications. Continued use of the app after changes are posted constitutes acceptance of the updated policy.

Contact

For privacy-related inquiries, contact us at resonance.support.1975@gmail.com